HSBC Bank Malaysia offers personal financial services, Commercial Banking, Global Banking and Markets and Islamic financial solutions.

HSBC Bank Malaysia introduced the nation’s first automated teller machine (ATM), and launched Electronic Touch Banking and Hexagon – the Group’s global PC-based banking financial services platform – in the early 1980s.

HSBCnet has Malaysia’s first security technology, Virtual Keyboard, and HSBC customers were among the earliest to use online cheque-image enquiry technology.

Customers of HSBC Bank Malaysia were also the first to benefit from account updates via text messages and since September 2000, customers have been able to trade shares listed on Bursa Malaysia online with selected stockbroking companies. In July 2001, HSBC launched ChequeScan to make deposits faster and simpler.

In 2020, HSBC Malaysia became the first bank in Malaysia to launch a digital account opening journey with 24/7 Self-Service Machine for identification and verification process.